Harvey Norman's AGM highlights

Harvey Norman (ASX:HVN) held its Annual General Meeting on November 27, 2024. The event featured a video presentation led by CEO Katie Page and regional Managing Directors. It showcased the company's omni-channel retail expansion and flagship strategy across eight countries, focusing on excellence in retail experiences.

Harvey Norman's global strategy and vision

Harvey Norman operates 198 franchised complexes and 120 company-operated stores in eight countries, reaching a population of 90 million. The flagship strategy involves large-format, strategically located stores integrating physical and online retail channels. The company plans to open a new flagship in East Zagreb by 2026, enhancing its presence in key markets. The omni-channel model, combining physical and online services, is central to Harvey Norman’s sustainable growth strategy. The leadership team emphasizes understanding customer needs and adapting to market conditions, ensuring continued success in the global retail market.

Executive commentary from Harvey Norman

The flagship strategy, initiated nearly nine years ago with the opening of the first flagship store in Singapore's Millenia Walk, continues to be a cornerstone of Harvey Norman's operations.