Advance Zinctek (ASX:ANO) has announced a resolution to the sales issue with their White Sapphire Alusion product. Initially, sales dropped in early FY24 as their main customer tested a new version. The customer has reverted to the original specifications, leading to a significant order worth $350,000.
Advance Zinctek has addressed the setback in sales of its White Sapphire Alusion product by adapting to customer needs. After a trial with a new product version made in Brisbane, the company reverted to the original specifications following customer feedback. This adaptability has resulted in a new order valued at $350,000, with prospects for further catch-up orders. The company demonstrates a commitment to customer service and shows potential for future sales growth by maintaining flexibility in its production process. This update, endorsed by Managing Director Geoff Acton, reflects the company's focus on meeting customer expectations and enhancing production capabilities.
Advance Zinctek has successfully resolved the issue with our largest customer, returning to the original product specifications. This has necessitated additional employment and modifications to our production process. We are pleased to have received our first order under these specifications, valued at approximately $350,000, which is currently in production.