Norwood Systems (ASX:NOR) has introduced CogVoice OpenSpanâ„¢, a groundbreaking AI voice platform for Communication Service Providers (CSPs). Built on Microsoft Azure, this platform aims to modernize voice services with innovative AI features. OpenSpan enables CSPs to seamlessly integrate and scale AI-driven applications, offering capabilities such as fraud detection and live translation.
Norwood Systems' launch of CogVoice OpenSpanâ„¢ marks a significant advancement in AI-powered voice technology for CSPs. Developed in partnership with Microsoft, the platform leverages Azure's AI services to provide advanced voice features. Its open architecture allows for seamless integration with existing networks, supporting both legacy and new AI-driven offerings. OpenSpan offers CSPs the ability to enhance customer engagement and explore new revenue streams through innovative features like fraud detection and live translation. Norwood and Microsoft are actively engaging CSPs to showcase these capabilities and will demonstrate OpenSpan at MWC Barcelona 2025. The platform is now available on the Azure Marketplace, enabling CSPs to adopt and scale it effectively within their networks.
OpenSpan is a transformative tool for CSPs, offering new revenue opportunities and exceptional customer experiences.